priorauth.indocs

Autonomy levels

Autonomy describes how much an agent may do without asking. It does not describe what it may do without a human release, because that answer is the same at every level.

#The levels

LevelMeans
L0Off. The agent does not run.
L1Read and propose. It can look and suggest; it takes no action.
L2Act on low-consequence things within bounds - a task in a worklist, a factual status note.
L3Act on consequential things, every one of them behind a human release gate.
L4The widest configured level. Removes friction, never the gate.
L4 is not "no human"
At L4 an agent still cannot transmit an authorization or write a referral into a chart without a licensed human releasing that specific action. What L4 removes is the intermediate confirmations, not the release.

#Strictest wins

The effective level for a call is the lowest of four independent inputs:

  • The principal's own configured level.
  • The practice ceiling, from the config cascade.
  • The external ceiling, if the principal arrived from outside. A practice can hold outside agents lower than its own.
  • The agent type's ceiling, which is licensed by evals and expires.

A practice may lower any of these. The cascade's direction constraint stops it raising them past a fleet floor.

#Below the floor is unavailable, not denied

Each tool declares an autonomy_floor. Below it the tool is masked - it does not appear as something that was refused, because a denial invites a retry and an escalation request. It is simply not available at that level, and the denial names the effective level and where the cap came from so the reason is legible.

#Autonomy expires

An agent may act above L1 only while a recent eval run says it should. After fourteen days the licence lapses and the agent drops to proposing, whatever its configured ceiling says.

Why expiry
An agent still acting on a competence it demonstrated a month ago is acting on a claim nobody has re-checked. The drift is invisible, because nothing fails - which is exactly why it needs a clock rather than a review.